Return & Exchange Policy

Last Updated: December 09st, 2025

Return Window

We accept returns and exchanges for both defective and non-defective items within 30 days of delivery.

This includes change of mind, wrong size, wrong color, damaged, or incorrect items.

Eligibility & Conditions

1. Non-defective returns/exchanges (e.g., change of mind, wrong size, wrong color): Item must be in original condition—unworn, with original tags and packaging intact.
2. Defective or incorrect items: Please contact us within 30 days. We will gladly provide a replacement or full refund and cover all return shipping costs.

Return Shipping & Coverage Area

United States Coverage

We provide prepaid return shipping labels at no cost for customers in:

1. Continental United States only

Refund Processing

Once we receive and inspect your return, we'll process your refund within 5 business days, back to your original payment method. You'll receive an email confirmation when the refund is issued.

Exchanges

Need a different size or print? No problem! When returning, indicate that you'd like an exchange. We'll ship the replacement free of charge within the continental U.S. once your original item is processed.

Exceptions & Final Sale Items

The following items are not eligible for returns or exchanges:

1. Customized or personalized items
2. Final sale or clearance items

Please review product details before purchasing.

How to Initiate a Return or Exchange

1. Email us at customerservice@printsyde.com with your order number and reason (return, exchange, or refund).
2. For customers in the continental U.S., download and print your prepaid return shipping label.
3. Ship the item back within 7 business days of label printing.
4. After receiving and inspecting your return, your refund or exchange will be processed within 5 business days. You'll receive a confirmation email once completed.

Contact Us

If you have any questions regarding returns, exchanges, refunds, or shipping, please email us at customerservice@printsyde.com or call us at +1 (307) 995-8067. We're happy to help!